Our client is one of the leaders in the online gaming and sports betting industry. For the growing Portuguese team, the company is looking for motivated people to join and grow in the company in senior positions!

Responsibilities:

• Supervision of the Quality Analyst team;
• Prepare and analyze internal and external Quality reports for management;
• Actively identify key areas in need of improvement;
• Participate in calibration sessions with the client and meet with team leaders and managers.
• Aim to ensure that every product or service a company provides meets a certain set of standards.

Requirements:

• Experience as a Quality Team Leader  or Manager;
• Experience in a BPO environment is a Must;
• Self-motivated and dynamic person;
• Fluent in written and spoken Portuguese;
• Fluent in written and spoken English;
• Excellent communication (verbal and non-verbal), presentation, and organizational skills;
• Excellent logical and analytical reasoning
• Excellent problem-solving and time-management skills.

In return you will get:

• Flexible working time – Night shifts only;
• Work@Home;
• Excellent remuneration;
• Professional training;
• Great social package: premium health care and life insurance, multisport card, food vouchers etc.
• Working environment that will support your growth and knowledge development.

Send us your recent CV in ENGLISH and we will get in touch to tell you more :)

Be informed that we also have a Referral program and if you know someone who would be interested, you will receive a bonus upon successful hiring. Contact us at cs@centerstars.net

If you are not sure about your level in English, you can calibrate it with WORDIO from  here.